Response to COVID-19

Our Promise

We hope that you and your family are continuing to stay safe and healthy during these difficult times. As the COVID-19 pandemic has developed, it has become clear that the way we are able to interact with our clients has changed for the foreseeable future. Despite that, our goal remains to be able to continue to provide the best veterinary care to pets in our community, while keeping the safety of our clients and team members at the forefront.

As federal and local safety guidelines change and develop, we want you to know that our team is working hard to enact safety measures within our clinic to allow us to continue to provide care for your pets.

What We're Doing

Curbside Concierge Service

Our lobbies are open, but we are continuing to offer curbside concierge service to our clients who prefer it. Call us when you arrive and our team will come out to your car and escort your pet to and from their appointment, offering you a contactless visit. We will also be happy to deliver any medication and prescription food right to your vehicle.

Protective Equipment

All team members are provided with gloves and sanitizer stations.

Healthy Team Members

We're taking team health seriously, with measures including frequent handwashing and self-check procedures.

Enhanced Cleaing & Sanitizing

Our hospital is cleaned and sanitized frequently, using EPA approved disinfectants, with special attention paid to heavy touch areas like doorknobs, phones and computers.

Telehealth Services

Away from home or would prefer to say home? Try out our new Telehealth Services to connect with our veterinarians virtually!

App

If you haven’t already, download our app to access your pet’s healthcare records and connect with our veterinary team.

Downtown Veterinary Associates

Animal Infirmary of Hoboken

Bayonne Animal Hospital

Heights Veterinary Associates

What We're Asking You to Do

Contactless Payment

We have procedures in place to limit contact during the payment process to keep you and our team members safe.

Be Patient as We Serve You

Our team is working extremely hard to follow safety guidelines while providing the hight level of veterinary care you and your pet deserve. Please be patient and kind as our pet health heroes care for your furry friends.

“The staff here is fantastic, from the receptionists to the techs to the doctors. The feel of the hospital is very comfortable and not clinical like most places. We've seen several of the vets, who have all been great and very helpful. They are also very conscientious about following up on the pet's status which is great. I highly recommend this place.”

- Cayley A.

“The staff here is caring and patient. The doctors are also knowledgeable and answer my many questions. When I've had to wait for test results, the doctors have called me back by the time promised. My cat prefers a kind of food they don't normally carry and they ordered it for me, and continued to order it for me without asking, which is great. I haven't had a problem with wait time, either.”

- Jordan C.

“...really attentive and helpful through our dog’s epilepsy and surgeries. I can't say enough kind things about the practice. This may sound silly, but it is a huge plus that they have parking, which made running our dog in during an emergency a little easier vs. walking across town. Seriously the best vets in Hoboken I can never thank them enough.”

- Brooke S.

“This place LOVES animals, from the front desk to the gentle techs. My dog has had to be there quite a bit this month and I never feel taken advantage of financially (all vets are expensive) but they really CARE about animals. It is never fun watching a pet be sick or injured but I can't recommend them enough.”

- Ellyn M.

“All the doctors are knowledgeable, helpful, caring, friendly, and best of all - approachable with all my questions. They know their stuff, and when they walk into the room - they have already read up all the back ground of the specific pet. I'm quite impressed with their prep work.”

- Klessie P.

“From the bottom of my heart I thank all the doctors as well as each and every member of the staff who cared for my Scooter with such professionalism and kindness throughout his entire life. The compassion and understanding that you showed him and me on that last day is something I will never forget.”

- Maria J.

“It meant so much to me that you treated B.J. and Baby Zoey with respect. There aren’t enough beautiful words to express my gratitude. All I could say is if there were more people in the world like you than all our animals would be loved, cared for and happy. You guys are truly the best.”

- Erica A.